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General
What is a lobby?
A lobby is where you go after choosing a game to you would like to play. In a lobby you will find a list of rooms available for this game. Pick the room that suits you the best and play. Good luck!
What is a room?
A room is where you play a game. All the players you play against are in the same room. Each room within a lobby represents a specific type of game: some rooms have the single player version of a game while the others may have a multiplayer version. Make sure you read the room description before playing. When entering a multiplayer game`s room you will find a list of tables with seated people either playing or waiting for an opponent to sit and play with them. Pick your opponent and start playing. Good luck!
What is a Diamond Game?
It's where high-scores get posted in the high-score tables allowing you to compare your score to others on MySpace. Diamond Games will either have a diamond icon in the image or a diamond label next to its image. Stay tuned for added features you’ll only be able to experience with Diamond Games.
If I click an ad will my game be interrupted?
No, you can click on any ad and your game will not be affected.
How do ratings in multiplayer games work?
We use the ELO rating system in our multiplayer games. This is a method for calculating the relative skill levels of players. You begin at 1200 and your rating will increase if you win, decrease if you lose. The amount your rating goes up or down is based on the difference between your rating and your opponents.
Chat
Why are my chats blocked?
This could happen for a few reasons: You might be signed in as guest, you might be under the chat age limit, you may have disabled chat under your chat preferences, or you may have been banned. If you have been banned you should have received an email. Please contact customer service.
Can I ignore someone in chat?
Yes. Click the users name and then click the ignore button in the game shell. You can un-ignore someone by repeating this. Ignored users will have their name appear in grey on your user list.
How can I report someone who is harassing me?
There is a link in the footer to report players. Please note that reports are answered directly and are often resolved internally within customer support. You can also "ignore" others in chat rooms.
User Access and Benefits of Registering
I am a member. Can I play as a guest?
Yes. If you do not log into the system you can play as a guest. However, you will not be able to chat or play multiplayer games, and your scores and achievements will not be saved.
Is a MySpace account needed to register?
Yes. In order to register to this game community you need to be a MySpace account holder. If you do not have an account you can sign up here
What are benefits of registering with the community?
By registering with the community, you will be able to take full advantage of community benefits such as saving your high scores and other achievements and chatting while you play. By registering to the community, you will be able to take full advantage of community benefits such as saving your scores and other achievements, chatting while you play, adding games to your profile page, etc.
Playing the Games
How do I select games by style or genre?
If you have a style or genre of game that you prefer, we have grouped games into a number of popular, easy-to-access categories. You can access these categories from anywhere on the game channel and you`ll have access to your favorite games.Not sure what you should play? Check out Chloe's Game News for recommendations.
How can I play the downloaded version of a game once I have purchased it from MySpace Game Channel?
Click on the game icon on your desktop. When you purchased the game it should have been unlocked automatically, and its full version should be ready to play. If the game wasn`t automatically unlocked, simply enter your registration keys, which was sent to you in your confirmation email.To enter the registration key: 1. Go to your confirmation email. (This is the email that was sent to you to confirm your purchase of the game.) 2. In that email, you will find the Registration Key. The Registration Key is a special code of numbers and letters. Copy the Registration Key. 3. Open the game. 4. Click on the button that says, Enter Registration Key. 5. Enter the Registration Key in the space provided.
How can I play the game after installation?
After your installation has been completed, a shortcut icon should appear on your desktop. Double click on this icon to start playing.
How do I buy a game from MySpace Games?
After you have successfully installed the downloadable trial version, click on the "Buy" button on the game`s launcher.
What are the system requirements to run games from MySpace Games?
Each game has its own set of requirements in the game?s profile page. When you click on the game image, you`ll be able to get to the game?s profile page and read about the system requirements of each game and make sure that your system is compatible.
Problems with the games
What can I do if the game I purchased from MySpace Games, runs very slow?
Make sure your computer meets the game`s system requirements. Then, close all other applications. You may need the restart your computer and try again.
What should I do if I am trying to play a game I purchased from MySpace Games and my screen goes black and the game doesn`t appear?
It is possible that you do not have the latest version of DirectX installed on your computer. Please visit Microsoft`s DirectX download center and follow the instructions to install DirectX.
What should I do if the game I purchased from MySpace Games doesn`t start or doesn`t run well?
Many problems can be solved by uninstalling and then downloading the game again. The game may not start or run well due to old or corrupted files. In order to make sure you have a fresh download, you may need to clear your browser`s cache. Click here to find your browser and instructions on how to clear your cache. While downloading a new version of the game, do not interrupt the download. Ensure that no other programs are running when you install the game.
What should I do if the game`s graphics or sounds are not functioning properly on the game I purchased from MySpace Games?
What should I do if I tried to play a game online from MySpace Games, but I get only a blank screen or a black screen with a red cross?
In order to run this game you must make sure your computer has the latest version of these components installed: Java, Flash and Shockwave If you have a problem that is not solved by the FAQs on this page, please click below to contact our customer support team. Inquiries sent to support will be answered Click here to contact us.
How do I get my game`s Registration Key for a game I purchased on MySpace Games?
The registration key is normally not required. Once you have purchased the game it should be automatically unlocked. If you experience technical difficulties, try to use the registration key provided in the confirmation email sent to you. (This is the email that was sent to you to confirm your purchase of the game.) and follow these steps: Copy the Registration Key. The Registration Key is a special code of numbers and letters.Open the game. Click on the button that says Enter Registration Key.Enter the Registration Key.
What should I do if I can`t buy a game from MySpace Games because I receive an error message?
Contact us as soon as possible with the exact error message you receive. Our dedicated support team will do the best to assist you to solve the problem and enjoy the game.
What should I do if I didn`t receive a confirmation letter and don`t have a registration key for a game I purchased on MySpace Games?
If you purchased the game from MySpace Games, a confirmation letter was sent to you. If you have not received your confirmation you may have entered a wrong email address or there may be a problem with your email. Please ensure that your mailbox is not over its storage capacity. Click here to: View or Find your Order Information.If you are still unable to find your order information, click here to contact a customer support representative.
What should I do if I purchased a game from MySpace Games and it doesn`t work?
Do not try to purchase the game again. You can try to download the game a second time and open it. If the game still does not work, check the FAQs below for possible troubleshooting resolutions.If you continue to have difficulty, click here to contact a customer support representative.
What should I do if my registration key doesn`t work and the game says: "Wrong Email or Key"?
Your registration key can only be used on the same computer that you used to purchase the game. The registration key will not contain the letter "O"; however, the key may contain the number zero (0). To avoid mistakes, copy and paste the registration key and the email address from your confirmation. If you continue to get an error, please contact us and provide full details of your purchase (email address you used when purchasing, order number, game name, etc) and the exact error messages that you are receiving.
Support Wizard
How do I access the Support Wizard for MySpace Games?
Click here to open the Support Wizard. Please note that this is a pop-up and may require pop-up blockers to be disabled.
Where can I send suggestions?
You can contact your own MySpace Games editor Chloe to provide feedback and your thoughts about MySpace Games!
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